Head of Site IT Services

PolyPeptide / Fulltime

Posted: 25.06.2025

Are you an experienced IT leader with a strong background in regulated manufacturing environments? Do you thrive in leading international teams and transforming IT operations into proactive, business-embedded functions? PolyPeptide is now hiring a Head of Site IT Services to oversee and unify local IT teams across six manufacturing sites worldwide.

This is a unique opportunity to step into a global leadership role at a company that helps improve the lives and health of millions of people through high-quality peptide- and oligonucleotide-based active pharmaceutical ingredients.

About the Position

As Head of Site IT Services, you will lead a distributed team of 14 IT professionals, including two team managers, across six global manufacturing sites. You will be responsible for ensuring compliant, secure, and high-performing IT services that support pharmaceutical development and manufacturing. Your role will be key in driving standardization, compliance, and transformation – moving local IT from traditional support toward a strategic, business-oriented function.

You will work closely with both global IS/IT and local site leadership to align IT operations with business goals, fostering a collaborative and efficient IT landscape across all sites.

About the Department

The Global IS/IT department supports all PolyPeptide locations worldwide. Local IT teams are currently organized site-by-site, with central coordination and support. These teams provide services within infrastructure, production IT, lab equipment, and end-user support – areas where compliance, standardization, and business partnering are becoming increasingly important.

The department is transforming to align local teams with strategic IT goals and business needs, making this a pivotal time to join and influence the journey ahead.

Responsibilities

• IT Leadership & Strategy: Define and implement a unified IT services strategy aligned with global and local business needs.

• Operational Excellence: Ensure consistent and compliant IT service delivery across infrastructure, manufacturing systems (e.g., MES, LIMS, SCADA), lab equipment, and user support.

• Compliance & Documentation: Maintain GxP-compliant processes with appropriate documentation and validation.

• Business Partnering: Collaborate closely with site leadership and global IT to ensure IT services support local operations effectively.

• Project & Vendor Management: Lead cross-site IT projects and manage local IT vendor contracts, SLAs, and KPIs.

• Team Leadership: Develop and support high-performing, collaborative local IT teams.

Requirements

To succeed in the role, you will have:

• +8 years of IT experience, preferably including leadership experience within a regulated manufacturing environment.

• Broad technical understanding and knowledge of IT infrastructure, equipment integration, and general IT services.

• Understanding of IT systems in GMP environments (e.g., ERP, MES, LIMS, SCADA, CSV).

• Experience with ITIL-based service management and project delivery.

• Experience with transformation and helping the IT team shift from a traditional service desk role to a more strategic IT function is an advantage.

• Bachelor’s degree in IT, Computer Science, Engineering, or related field (Master’s preferred). 

• Preferred certifications: ITIL Foundation (or higher), PMP or equivalent, GAMP 5, CSV, or other regulatory compliance training, Microsoft, Cisco, or other relevant technical certifications.

Contact

This recruitment is assisted by Capax Recruitment. For more information about the position, please contact Line Kejser at lke@capaxrecruitment.com

Please note: Applications must be submitted via the provided application link. Applications sent by email or other means will not be considered and will be deleted without review.

About PolyPeptide

PolyPeptide is one of the world’s largest contract manufacturers of therapeutic peptides for pharmaceuticals and cosmetics. It is a focused Contract Development & Manufacturing Organization (CDMO) for peptide- and oligonucleotide-based active pharmaceutical ingredients. By supporting its customers mainly in pharma and biotech, it contributes to the health of millions of patients across the world.

PolyPeptide is a company with rapid growth, high ambitions, and numerous development opportunities and is expanding its global footprint. As an employee, you contribute to creating active substances for various medicines that make a difference in people’s lives and health.

PolyPeptide is represented in France, Belgium, India, Sweden, Switzerland, and the USA, and employs over 1,200 employees.